We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
Today we learn how to automatically transcribe incoming audio messages into text using Rev.ai. This will allow us to leverage text-based categorization and sentiment analysis tools!
This article is part one in a month-long series aimed at learning and exercising the RingCentral APIs in Python as part of their new Game Changers challenge. Feel free to follow along, leave a comment, or even participate in the challenge yourself! The second component we need to start setting up for our virtual voicemail […]
Today we begin setting things up to work through the Virtual Voicemail Assistant tutorials published by RingCentral.