Last time, we talked about my motivations for building a Slack autoresponder so I can better communicate with my colleagues. Today we’ll walk through the components required and all the steps for wiring together the full application. Serverless Framework First things first, we need to build the application itself. We’ll be leveraging the Serverless framework, […]
The impacts of the COVID-19 pandemic are legion; millions contracted the disease, hundreds of thousands have died, schools are closed, businesses are closed, the economy is in turmoil, and I’m working remotely once again. This last impact is the least concern, but as a software developer it’s also the easiest thing for me to address […]
We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
Today we learn how to automatically transcribe incoming audio messages into text using Rev.ai. This will allow us to leverage text-based categorization and sentiment analysis tools!
This article is part one in a month-long series aimed at learning and exercising the RingCentral APIs in Python as part of their new Game Changers challenge. Feel free to follow along, leave a comment, or even participate in the challenge yourself! The second component we need to start setting up for our virtual voicemail […]
Today we begin setting things up to work through the Virtual Voicemail Assistant tutorials published by RingCentral.