Over the past several months I’ve dug deep into the RingCentral Game Changers challenge in the hope of redeeming my points for the grand prize of an all expense paid trip to Coder Cruise. Given the current state of the world, however, it’s become increasingly unlikely I’ll attend this (or any) cruise in the foreseeable […]
Last time, we talked about my motivations for building a Slack autoresponder so I can better communicate with my colleagues. Today we’ll walk through the components required and all the steps for wiring together the full application. Serverless Framework First things first, we need to build the application itself. We’ll be leveraging the Serverless framework, […]
Over the weekend, I encountered a fully-automated phone system similar to the virtual voicemail assistant we’re building through the RingCentral tutorials. I wanted to share my experience so you too can see how powerful such a system can be.
We want to send a text message to a manager whenever a voice message is received by our system. In this walkthrough, we do exactly that!
Today we learn how to automatically transcribe incoming audio messages into text using Rev.ai. This will allow us to leverage text-based categorization and sentiment analysis tools!
This article is part one in a month-long series aimed at learning and exercising the RingCentral APIs in Python as part of their new Game Changers challenge. Feel free to follow along, leave a comment, or even participate in the challenge yourself! The second component we need to start setting up for our virtual voicemail […]